At nn99, we take your privacy seriously. This Privacy Policy explains exactly what personal data we collect when you use our platform, how we use and store that data, who we may share it with, and what rights you hold over your own information. We are committed to being transparent, compliant, and respectful of your privacy at every step.
Six principles that guide how nn99 handles every piece of your personal information.
All data transmitted between your device and nn99 servers is encrypted using TLS 1.3. Sensitive data at rest — including CNIC numbers and payment details — is stored using AES-256 encryption. Your information is never transmitted in plain text.
nn99 does not sell, rent, or trade your personal data to third-party marketers under any circumstances. Your information is shared only with the service providers and regulatory bodies necessary to operate the platform and comply with legal obligations.
We collect only the data we genuinely need. Every piece of information collected by nn99 is tied to a specific, documented purpose — whether that is account verification, payment processing, fraud prevention, or improving the platform experience.
You have the right to know exactly what data nn99 holds about you. Submit a Subject Access Request via our support team and we will provide a complete data export within 30 days, free of charge, detailing every data point we hold on your account.
Closed account? You may request deletion of your personal data. nn99 will erase all data not required to be retained under our legal and regulatory obligations within 60 days of a valid deletion request being received and verified.
nn99 processes personal data in accordance with applicable data protection legislation and the requirements of our international gaming license. Our data handling practices are reviewed regularly to ensure ongoing compliance with evolving standards.
nn99 is an online casino and sports betting platform operated at nn99.games under an international gaming license. We provide over 1,200 casino games, live dealer tables, and sports betting markets — including cricket, PSL, football, and kabaddi — to players across Pakistan and internationally.
For the purposes of this Privacy Policy, nn99 is the data controller responsible for the personal information collected and processed in connection with your use of the nn99 platform. When we refer to "nn99", "we", "us", or "our" in this Policy, we mean the operating entity behind nn99.games.
If you have any questions about how we handle your personal data, or wish to exercise any of your data rights described in this Policy, you may contact our Data Protection team at any time. Contact details are provided in Section 14 of this document.
nn99 collects personal data that is necessary to provide a secure, legally compliant, and high-quality gaming experience. The categories of data we collect are set out in the table below:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, nationality | Account registration, KYC verification, age verification |
| Contact Data | Mobile number, email address, city of residence | Account communication, support, promotional notifications |
| Financial Data | JazzCash/EasyPaisa number, bank account details, transaction history | Deposit and withdrawal processing, AML compliance |
| Technical Data | IP address, device type, browser, operating system, session timestamps | Security monitoring, fraud detection, platform optimisation |
| Usage Data | Games played, bets placed, session duration, navigation paths | Responsible gaming monitoring, product improvement |
| Communications Data | Live chat transcripts, email correspondence, support ticket records | Support quality, dispute resolution, compliance records |
| KYC Documents | CNIC scan, proof of address, payment method verification | Regulatory compliance, identity verification, withdrawal processing |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data beyond what is strictly necessary for responsible gaming assessments — and only where you have provided it voluntarily.
nn99 collects personal data through the following channels:
nn99 uses the personal data we collect for the following documented purposes:
nn99 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
nn99 does not sell or rent your personal data to any third party. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data processing agreements:
nn99 uses cookies and similar tracking technologies to operate the platform, maintain session security, and understand how players use our services. The categories of cookies we use are as follows:
You may manage or delete cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will prevent you from logging in to the nn99 platform. nn99 does not use third-party advertising cookies or social media tracking pixels on its platform.
nn99 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and our gaming license obligations. The following retention periods apply:
When data is no longer required and no legal retention obligation applies, nn99 will securely delete or anonymise it so that it can no longer be attributed to you as an individual.
nn99 implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security infrastructure includes:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, nn99 will notify you and the relevant regulatory authority in accordance with applicable legal requirements.
Depending on applicable data protection law, you may hold some or all of the following rights in relation to your personal data held by nn99. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request":
nn99 will respond to all verified data rights requests within 30 days. In complex cases, this period may be extended by a further 60 days, in which case we will notify you of the extension and the reason for it.
nn99 operates internationally and may store or process your personal data on servers located outside of Pakistan. Where personal data is transferred to countries that do not offer an equivalent level of data protection to that applicable in your jurisdiction, nn99 ensures appropriate safeguards are in place, including:
By registering on the nn99 platform and submitting your personal data, you acknowledge that your data may be transferred to, stored in, and processed in jurisdictions outside of Pakistan, subject to the safeguards described above.
The nn99 platform is strictly for adults aged 21 and above. nn99 does not knowingly collect personal data from individuals under the age of 21 under any circumstances.
nn99 implements age verification checks at the point of registration and at the point of first withdrawal. We take our responsibility to prevent underage gambling extremely seriously and cooperate fully with any parental or regulatory inquiry on this matter.
nn99 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When we make material changes to this Policy, we will notify registered players via the email address associated with their account, via an in-platform notification, or by posting a prominent notice on the nn99.games website.
The effective date at the top of this document will be updated each time the Policy is revised. Your continued use of the nn99 platform following the effective date of a revised Privacy Policy constitutes your acknowledgment of and agreement to the updated terms.
We encourage you to review this Privacy Policy periodically to stay informed about how nn99 protects your personal data. The most current version will always be accessible via the Privacy Policy link in the nn99 website footer.
If you have questions about this Privacy Policy, wish to exercise any of your data rights, or want to report a privacy concern, please contact the nn99 Data Protection team through the following channels:
All data rights requests must be verified before they can be processed. Verification typically involves confirming your registered mobile number and one additional piece of account information. This step is necessary to prevent unauthorised access to your personal data.
nn99 aims to acknowledge all Privacy Policy queries within 48 hours and to resolve data rights requests within the 30-day statutory timeframe. We are committed to handling every privacy concern with care, transparency, and respect for your rights as a player on the nn99 platform.
Play with confidence knowing your personal data is protected by industry-standard encryption and handled in full compliance with our regulatory obligations. Join Pakistan's most trusted online casino today. 21+ only.